sbajee's Privacy Policy

Types of Information Collected and Their Purpose

To register on sbajee and provide our services, we collect the following types of personal information:

• Identity Information: Full name, date of birth, and national ID number — for account verification and age confirmation (21+).
• Contact Information: Email address and mobile number — for account registration, login verification, and support.
• Financial Information: bKash, Nagad, or Rocket number — to process deposits and withdrawals.
• Technical Information: IP address, device type, browser information, and login time — to ensure security and prevent unauthorized access.
• Gaming Information: Betting history, game progress, and transaction records — to ensure responsible gaming and improve our services.
• Voluntary Information: Any additional information you choose to add to your profile.

This information is used solely to operate our services, maintain security, and provide you with the best experience.

How We Use Your Information

We use the information we collect for the following purposes:

• Creating, managing, and verifying accounts.
• Securely processing all financial transactions, including deposits and withdrawals.
• Informing you about bonuses, promotional offers, and new sbajee services.
• Providing customer support via 24/7 live chat and email.
• Detecting and preventing fraud, money laundering, and other unauthorized activities.
• Monitoring responsible gaming practices and ensuring your protection.
• Improving platform performance and testing new features.
• Complying with applicable laws and regulations.

Your information will never be used beyond these purposes. Your information is not sold to third parties for marketing purposes.

Information Sharing and Third Parties

sbajee may share your personal information with third parties in a limited way in the following circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive only the minimum information required to process financial transactions.
• Technology Partners: Software and server providers required to operate the platform, who are contractually bound to follow our privacy policy.
• Legal Authorities: When required by court order, legal obligation, or government investigation, following due process.
• Fraud Prevention: To investigate financial crimes, identity fraud, or misuse of the platform.

Outside of the specific cases above, we do not transfer, sell, or rent your personal information to any third party.

Data Storage and Security

sbajee uses industry-standard security measures to keep your personal information safe:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Secure Servers: Your data is stored in high-security data centers with measures in place to prevent unauthorized access.
• Access Controls: Only authorized staff can view your information, and only when necessary.
• Two-Factor Verification: OTP verification at login to ensure additional security.
• Regular Audits: System security is regularly tested and any vulnerabilities identified are resolved promptly.

Retention Period: We retain your information for as long as your account is active. After an account is closed, certain information may be kept for a specified period as required by legal obligations.

Cookies and Tracking Technologies

The sbajee platform uses cookies and similar technologies. Cookies are small text files stored on your device.

• Essential Cookies: Essential for the core operation of the platform — login sessions, security tokens.
• Functional Cookies: Used to remember your preferences (language, settings).
• Analytics Cookies: To understand platform usage — which pages are most popular and where improvements are needed.

Most browsers allow you to disable cookies, but doing so may limit some features of the platform.

User Rights

Every user on our platform has the following rights regarding their information:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: You can request that incorrect or outdated information be updated.
• Right to Object to Processing: You can object to your information being used for specific purposes.
• Right to Opt Out of Marketing: You can opt out of receiving promotional emails or messages.
• Right to Close Account: You can request that your account be permanently closed.

To exercise these rights, contact our support team via live chat or email. We will process your request as quickly as possible.

Protection of Children and Minors

sbajee strictly prohibits participation by minors (under 21). We do not intentionally collect any personal information from anyone under the age of 21.

If we become aware that a minor has provided us with information, we will immediately close that account and delete all associated data. Age verification is a required part of our registration process.

Security Breaches and Incident Management

If your personal information is compromised for any reason, we will take the following steps:

• Immediately identify the incident and take steps to contain it.
• Notify affected users as quickly as possible.
• Take the necessary technical and organizational measures to limit the damage.
• Improve the system to prevent similar incidents in the future.

We believe transparency is the best policy. If a security issue arises, we will inform you in a timely manner.

Policy Changes and Updates

We may update this privacy policy from time to time. When any significant changes are made:

• The "Last Updated" date at the top of the page will change.
• Registered users will be notified by email.
• A notification will be shown on the platform at your next login.

Continuing to use the platform after an update means you have agreed to the new policy. Please review this page regularly.

International Data Transfers

Our servers and operations may be located outside Bangladesh. Even in that case, your information will remain protected in accordance with this privacy policy and applicable international data protection standards.

Any third-party service providers who have access to your information are contractually bound to uphold our privacy standards. We ensure that any data transfer is carried out with appropriate security safeguards.

Responsible Gaming and Data Protection

sbajee places responsible gaming at the highest priority. To that end, we monitor your gaming behavior and intervene when necessary:

• Identifying unusual betting patterns and making users aware.
• Helping to activate the Self-Exclusion feature.
• Helping to set deposit or betting limits.
• Providing information on professional support for potentially problematic gaming behavior.

For more details on responsible gaming, visit our Responsible Gaming page.

Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact us:

We are committed to protecting your privacy and are always ready to answer any questions.