sbajee Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement between sbajee ("we", "our", "platform") and its users ("you", "member"). These Terms apply to all services, games, promotions and payment processes provided through our platform.

sbajee reserves the right to modify these Terms from time to time. Any changes will take effect upon publication on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.

1.1 Scope of Application

These Terms apply to all of the following:

• Opening and managing an account on the sbajee website and mobile platform
• Participating in any game, tournament or betting activity
• Making deposits, withdrawals and claiming bonuses
• All services including live casino, slots, cricket betting and sports betting
• Use of customer support services

2 Account Registration and Eligibility

2.1 Age Requirement

You must be at least 21 years old to register and play on sbajee. Accounts belonging to underage individuals will be closed immediately and all deposited funds may be forfeited. We may request proof of identity at any time to verify age.

2.2 One Account Policy

Each individual may operate only one account. If multiple accounts belonging to the same person are detected, all accounts will be suspended, bonuses will be cancelled and any winnings obtained through improper means may be forfeited.

2.3 Accuracy of Registration Information

You must provide accurate and complete information when opening an account. If an account is opened with false information, sbajee reserves the right to close that account and withhold all associated funds.

3 Deposits, Withdrawals and Payment Policy

3.1 Supported Payment Methods

sbajee currently supports the following payment methods: bKash, Nagad, Rocket. These methods are established mobile banking services in Bangladesh and all transactions are completed in Bangladeshi Taka (৳).

3.2 Deposit Limits

• Minimum deposit: ৳200 (per method)
• Deposits are generally credited to the account instantly
• If a deposit transaction fails, please contact sbajee customer support

3.3 Withdrawal Limits and Timeframes

• Minimum withdrawal: ৳500
• Withdrawal requests are generally processed within 1 hour
• Account verification must be completed before withdrawals
• Withdrawals must be made through the same method used for the deposit

3.4 Fraudulent Activity

If any fraudulent, illegal or suspicious financial activity is detected, sbajee may suspend withdrawals, investigate the account and close it if necessary.

4 Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳8,000. Examples:

• Deposit ৳1,000 → Bonus ৳1,000 → Total ৳2,000
• Deposit ৳18,000 → Bonus ৳8,000 → Total ৳26,000

4.2 Wagering Requirements

Before withdrawing the welcome bonus, you must wager 20 times (20x) the bonus amount. For example, if you receive a ৳1,000 bonus, you must wager a total of ৳20,000 before withdrawing.

4.3 General Bonus Usage Terms

• Each bonus offer may have its own terms and conditions, which will be communicated at the time the offer is announced
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the conditions are met
• If promotional codes or bonuses are used fraudulently, all bonuses and winnings will be forfeited
• sbajee reserves the right to modify, suspend or cancel any bonus promotion
• A promotion cannot be claimed more than once by the same person, household, address or device

5 VIP Program and Cashback Policy

sbajee's VIP program has four tiers. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback
• Platinum: up to 1.0% weekly cashback

You can advance to higher tiers by playing regularly. Cashback benefits are paid every Monday and are subject to their own applicable terms.

6 Gaming and Betting Rules

6.1 Fair Play Policy

sbajee is committed to ensuring a fair and transparent gaming environment. All games provided on our platform operate using SSL encryption and secure Random Number Generator (RNG) technology.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing games using automated software, bots or scripts
• Abusing bonuses through multiple accounts
• Manipulating games through collusion
• Exploiting technical errors in the system to gain unfair advantage
• Money laundering or handling of illegal funds

6.3 Technical Errors

sbajee reserves the right to void any game result caused by a technical error or system malfunction. In such cases, the relevant wager amount will be refunded. Any "winnings resulting from an error" will not be considered valid.

6.4 Betting Limits

sbajee may set minimum and maximum wager amounts for any game or market. Bets outside the set limits may not be accepted.

7 Account Suspension and Closure Policy

7.1 User Rights

You may request the closure of your account at any time through customer support. Pending withdrawals and applicable bonus conditions will be settled before the account is closed.

7.2 sbajee's Rights

sbajee reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms
• Suspicion of fraud or illegal activity
• Use of false identity or information
• Evidence of being underage
• Court order or directive from a legal authority

7.3 Inactive Accounts

An account may be marked as inactive if no transactions have occurred for more than 12 months. The applicable policy for inactive accounts will be communicated separately.

8 Responsible Gaming Provisions

sbajee believes in responsible gaming. We encourage our members to play with a healthy mindset and provide the following tools:

• Deposit Limits: You can set your own daily, weekly or monthly deposit limits
• Self-Exclusion: The option to exclude yourself from the platform for a specified period
• Cooling-Off Period: A facility for taking a temporary break
• Reality Check: Notifications during regular gaming sessions

For more information about responsible gaming, please read our Responsible Gaming page.

9 Privacy and Data Protection

sbajee places the highest importance on protecting your personal information. We use SSL encryption and modern data protection technology. To learn how your information is collected, used and stored, please read our Privacy Policy.

We do not sell your personal information to third parties. However, information may be shared with regulatory authorities where required by law or for fraud investigation purposes.

9.1 KYC Verification

We conduct a Know Your Customer (KYC) verification process when required. As part of this process, copies of your national identity card, passport or other government-issued documents may be requested. Withdrawals may be held until KYC is completed.

10 Intellectual Property and Content Policy

All content on the sbajee platform — logos, designs, text, graphics, software — is the intellectual property of sbajee or associated parties. Reproducing, distributing or using this content commercially without prior permission is prohibited.

Game content available on our platform is the property of Pragmatic Play, JILI, PG Soft, Spribe and other game providers.

11 Limitation of Liability

sbajee will not bear any legal liability for the following:

• Game disruptions or losses caused by your internet connection or device
• Unauthorised third-party access to or damage of your account
• Service disruptions caused by technical obstacles beyond our control
• Unavailability of certain games or services due to legal restrictions
• Financial losses resulting from the user's own decisions

In any circumstance, sbajee's maximum liability will be limited to the actual funds held in your account.

12 Dispute Resolution and Applicable Law

12.1 Complaints Process

If you have a dispute or complaint, please first contact our 24/7 live chat support. We will make every effort to resolve the issue quickly and fairly.

12.2 Dispute Resolution Timeframe

After a complaint is submitted, we will investigate and communicate a decision as quickly as possible. Complex matters may require additional time, and you will be notified accordingly.

12.3 Final Decision

In the event of any dispute, the decision of the sbajee authority will be considered final, unless a different arrangement is made between both parties.

13 Amendment and Effectiveness of Terms

sbajee may change these terms and conditions at any time. In the event of any changes, a notice will be posted on the platform and the date of the change will be mentioned in the "Last Updated" section.

Even if any section of these terms and conditions is considered invalid or inapplicable, the remaining sections will remain fully in effect.